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Mandeaux
  • Home
  • Shop
    • Men
    • Women
    • Coffee
    • QuickShip™
    • Instagram
    • Apparel & Extras
  • About Us
  • News
    • Press
    • Blogs
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The Basics

Mandeaux (man-doh): essential because style and good taste should never be optional in life

We are a family-owned and operated business

We donate a portion of all shoe sales to charity

We are based in the U.S., and our shoes are handcrafted in Spain

We love people who live well, take pride in their appearance, and are more likely to set trends than follow in the wake of others

We recognize and reward loyalty with VIP status 

When mixing apparel and footwear in the same order, you will receive different packages on different timelines 

Our apparel is shipped from a different location than our footwear so the items will arrive separately

Sizing

Mandeaux shoes run true to size based on the Brannock device. Select the exact size you usually wear in a comfortable dress shoe (ex., If you typically wear a US 10, order a US 10 from Mandeaux).

However, the BEST way to ensure you order the best available size is to use our partner's foot scanning app. Click HERE if you have an Apple device and HERE if you have an Android.

The app will NOT tell you the size. You must share the email and password (make it something simple you use for nothing else) with us, and we will pull the data from the backend. 

We can keep this measurement on file for all future orders, so you know which size to get in different styles.

Returns

We have an extremely high level of quality control, so shoe returns are minimal

All shoe orders are inspected and photographed before leaving the workshop

Mandeaux defines a return as the unused, unworn, and undamaged product that was purchased and then sent back to Mandeaux within 30 days of product delivery to the customer

Approved returns are eligible for a refund or boutique credit less shipping charges

All shoes are eligible for one free size-related exchange. Click here to initiate an exchange.

All subsequent exchanges will be at the cost of the customer.

Construction

Mandeaux only uses Blake stitch or Goodyear welt construction on dress shoes and boots

Our slippers are cemented (glued) construction

Our sneakers use both cemented and stitched construction for added reinforcement

All our dress shoes and boots are resoleable 

Miscellaneous

Mandeaux customer service representatives are ready and willing to help make your experience as smooth as possible

Text is the fastest way to receive a solution to any questions

Mandeaux reduces overhead by limiting the amount of inventory it stores in its warehouse, and therefore most items are made-to-order 

On average, it takes approximately four weeks from the time of order to receive your shoes

Discounts and sales on Mandeaux shoes are rare, so take advantage of them if and when you see them

As a family business, we depend on positive relationships, reviews, and interactions.

If we do something you love, please tell others. That helps us immensely.

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We're not into flooding your inbox. We just want to make sure you're the first to know about upcoming deals and news from us.

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